-Choose the item, size, or color.
-Click on '' Add to cart '', a new window will appear.
-Click on '' Continue shopping'' to add other items.

OR

-Click on '' Proceed to Checkout '' & add your personal information.
-Click on '' Continue Payment ''.
-Choose your payment method & add a promo code if available.
-Click on '' Complete Order “.
-Congrats! You placed an order!

We offer installments through bank installments, valU, Souhoola, Premium Card and Forsa.

Yes, you can cancel or edit your order after placing it as long as it hasn’t been shipped.

You can return the Order/ Item within 14 days of receiving your order.
Return Period
Cairo, Giza and Other Governorates: 5–7 working days from the pickup
date (including quality check).

Pickup:

Your item will be collected within 48 hours of submitting your return or
exchange request.

Exchange:
Processing Time:

• Cairo & Giza: 5–7 working days from the pickup date.
• Other Governorates: 7–10 working days from the pickup date.

The exchange process begins once the original item is
collected and passes the quality inspection.

The following products cannot be returned to ensure the safety of Sneakverse customers:
- Products that were returned in a condition other than their original condition.
- The previous products are non-returnable and non-exchangeable unless they have a manufacturing defect.
- Shoes that cannot be returned without the original box.
- Products from which the brand or price tag has been removed.

You can contact us through:

-Our social media channels:

Facebook: WayUp Sports or https://www.facebook.com/Sneakverse

Instagram page: wayupsports_ or https://www.instagram.com/sneakverseeg/

-Or you can send us an E-mail at:
Info@sneakverse.net from 9AM to 12AM.

-You can also call us from 10am to 6pm on:.

- Social media channels are available for chats from 10am- 12am